MX Connect Ideas

We need to have a feature to expand Sales Trend Volume Tile in MXC to a table and provide following items in a table format Volumes Average Ticket Chargebacks Volume Chargeback Items Refund Volume Refund Items Chargeback % by Volume Chargeback % b...

554402009784265 - someone updated the DDA and we were unable to see who completed this. Instead of it saying system.user can we see who made the change & exactly what was being changed.

The EP is requesting a drop down for the label when they click on the pencil. They would click on the Add a Label box and Completed Review would already be there.

When a merchant is looking to reinstate their account and we have completed this we do not see a date this was completed. 8739296920300193 - A Case was created for this merchant to have it reinstated and underwriting approved it. The approved date...

Now that the Monthly Cap is on a 30 Rolling volume, there should be no end date. If a merchant hits monthly cap they should be placed on hold with no end date. Risk should be deciding on when the end date is.

Right now the sponsorship report in MXC is not giving us all accounts that were approved in MXISO agent and Vimas. We will also need this information to upload to Legitscript. Attached is the format that is needed

Expand Risk Flags to capture any sales on those merchants using our Gateway. Currently we are only capturing Error Auth Decline data. Need to ensure Risk Flags detect any sale activity from these Gateway merchants. Please add William Christensen a...

Ensure the Risk Review Flags capturing Amex sales are only reporting on Opt Blue activity. If a merchant is set up as an ESA Direct with Amex, these Amex sales do not get considered in the Risk Scores (where applicable). Please add William Christe...