MX Connect Ideas

The report should be a grid report, similar to those that currently exist in Vortex. This report would only include cases on the users domain. Report should include: Status Time of resolution Date Opened Date Closed Close Code Rep Case ID Issue Title

This would allow the user to go into a specific merchant and update the terminal information on the merchant account details without having to call in or create a ticket. As a user could add another piece of equipment delete a piece of equipment e...

Allow users to add expenses to the executive dashboard that would update the widgets to show Net Profits and true values for widgets such as Lifetime Value and any other widget that adds up revenues without expenses.

This would be cohort data average pricing average products average tenure etc

This would be based on their cohort averages and the pricing and products the agent has selected for the merchant.