MX Connect Ideas

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As a user, I would like Vortex to create a case through automation

Need vortex to be setup to create a case based on actions that are taken.  Whenever the system needs human interaction, a case will be created.

  • many can be created
  • each action has a population
  • will need to work with the business to figure out what actions will cause an automation to be created
  • each automation is single stepped
  • Brad Morton
  • Dec 30 2016
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